privacy.
Last updated on 1 Mar 2020
Privacy is a fundamental human right. At RenoCheck Pte Ltd ("RenoCheck™"), it’s also one of our core values. We ask that you read this privacy policy (the “Policy”) carefully as it contains important information about what to expect when RenoCheck™ collects personal information about you and how RenoCheck™ will use your personal data.
This Policy applies to the processing of Personal Data collected by us when you:
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Visit our website (the "Site") that display or link to this Privacy Policy;
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Visit our branded social media pages;
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Visit our offices;
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Receive communications from us, including emails, phone calls, texts or fax;
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Use of our services
Personal data that we collects
The Personal Data we collect directly from you includes identifiers, professional or employment-related information, addresses, visual information, and information of your external providers. We collect such information in the following situations:
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If you express an interest in obtaining additional information about our services; use our “Contact Us” or similar features; sign up for an event, promotion or contest; or download certain content, we may require that you provide to us your contact information, such as your name, address, phone number or email address;
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If you attend an event, we may, with your further consent, scan your attendee badge, which will provide to us your information, such as name, address, phone number and email address;
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If you register for an online community that we host, we may ask you to provide a username, photo or other biographical information, such as your occupation, location, social media profiles and interests;
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If you interact with our websites or emails, we automatically collect information about your device and your usage of our websites or emails (such as Internet Protocol (IP) addresses or other identifiers, which may qualify as Personal Data (please see the “What device and usage data we process” section, below) using cookies, web beacons, or similar technologies;
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If you use and interact with our services, we automatically collect information about your device and your usage of our services through log files and other technologies, some of which may qualify as Personal Data (please see the “What device and usage data we process” section, below);
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If you voluntarily submit certain information to our services, such as filling out a survey about your user experience, we collect the information you have provided as part of that request; and
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If you visit our offices, you may be required to register as a visitor and to provide your name, email address, phone number and time and date of arrival.
Our use of cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the Site and to compile statistical reports on Site activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our Site features may not function if you remove cookies from your browser.
How we protect your information
We are committed to maintaining the security of personal information. We have put in place appropriate security procedures and technical and organizational measures to safeguard your personal information.
Access to your information and updating and correcting your information
Subject to the exceptions referred to in section 21(2) of the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”), you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact our Data Protection Officer.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to RenoCheck™ changes, for example if you change your email address, name or payment details, please let us know the correct details by sending an email to our Data Protection Officer. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
Non-disclosure
We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours and others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Links to other websites
Our Site may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Sale of business
Should RenoCheck™ business is sold or integrated with another business entity, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
Changes to privacy policy
We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it at all times.
Our Companywide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to RenoCheck™ employees and strictly enforce privacy safeguards within the company.
How to contact us
We welcome your views about our Site and our Policy. If you would like to contact us with any queries or comments please send an email to please contact us at:
Data Protection Officer
RenoCheck Pte Ltd
